Ratings & Reviews

Overall Rating

4
(58 reviews)
89.7% of customers recommend this property

Rating Per Category

Parking
Noise
Grounds
Construction
Maintenance
Staff

Resident Reviews

submitted by Michael H. - |Recommended: YesExceeds Expectations — I just moved in a few days ago and so far everything is great, especially for renting a place sight-unseen other than a virtual tour The unit is a brand new remodel and I like the finishes. Noise is much less than my old place...just some creaky floors above me - which, with this being an apartment building, it is to be expected to hear some steps above The grounds are nice in general. A couple areas where the grass is thin, but that's to be expected in between buildings casting a shadow over the grounds. Staff has been nothing but wonderful so far. They worked with me and my current situation, making it possible for me to move in.
response from property -Hi Michael, Thank you for the kind review! We are so glad to hear that you love your residency at Ridge View so far. Enjoy your stay and feel free to reach out should you need anything at all. The Ridge View Management Team.
submitted by Rachael W. - |Recommended: YesExcellent property with very helpful staff — Very well kept up property with an amazing staff. Maintenance is always timely, the front office sends out prompt emails on any updates for residents, and the community is overall tidy and organized. Like at any property, some neighbors can be a little noisy at times, but that is my only complaint and that's hardy the properties fault .
response from property -Hi Racheal, thank you very much for your review. We really appreciate your feedback and are here for you to make sure you experience a 5 star residency. The Ridge View Management Team.
submitted by Richard W. - |Recommended: YesWe are very pleased living here — it is very nice living here. if we have a maintenance problem it is taken care of immediately. The staff is is very friendly and helpful. We really do love living here. You should move here also.
response from property -Richard! Thank you so much for your review. It's a very delightful thing to hear that we've been able to provide great assistance where needed, and that you feel extremely welcome and taken care of at your home! We'll continue to assist you and all of our residents however we can. If you have any suggestions or would like to tell us more about what you love about living here, please reach out to us at (414) 395-8617. Thanks for living with us! Have a great day! -The Ridge View Apartments Management Team
submitted by James C. - |Recommended: YesUnits are great, walls are a bit thin. — Lets start with the cons. The walls are a bit thin in the unit and between the units. I can hear my up stairs neighbors TV during loud bass. I had to add acoustic panels to the walls in the 2nd bedroom so anyone in the master bedroom couldn't hear me. The storage units are not impressive. No laundry in the units is a negative, Due to the fact there are only 3 washers and dryers for each floor. Now for the pros. The units are fantastic, very spacious. The layout is well put together. The location is perfect. Everything you need is within a short drive. Very close to I-794, Layton Ave. is right out the front door. Maintenance was right on top of things when there was minor issues with a few things. The space between buildings is great, makes you feel like you have a back yard. I moved into the apartment with all new appliances. Everything was so nice and clean. I would recommend getting a unit with new appliances.
response from property -Thank you for your feedback, James! We are very happy to know that you found the location convenient and that you are enjoying your new home. However, we do apologize that the laundry arrangements and the noise levels were not what you expected and we would like to improve in these aspects. Please give us a call or email so we may address these and any other concerns you may still have. - The Ridge View Apartments Management Team.
submitted by Colt H. - |Recommended: YesProperty and area provide everything you need — Pros and Cons -- the one bedrooms are very spacious, I can hardly fill out my apartment It's very airtight, so I don't spend much on heating electric , and also any of the sounds from the road train-tracks airport, are hardly noticeable. The groundskeeping is very top notch, and snow removal is about as good as it gets. It is very pet friendly here, except for my downstairs neighbor who probably killed her dogs, but everyone else and their pets are great The location is absolutely fulfilling for you needs. Aurora is right next door, airport is 5 min drive. Huge selection of fast food 5 min away. Planet fitness is 10 min away until May, then a new one should be open right next to the pick and save. Work orders get taken care of in a reasonable timely manor. The biggest thing I'd say would need attention are the driers, either major repair or upgrade.
response from property -Thank you for your review, Colt. We are so pleased you have enjoyed so much about our community. We take great pride in our apartments, location, and groundskeeping as we strive to maintain a welcoming atmosphere. We appreciate the feedback. Best regards, The Ridge View Apartments Management Team
submitted by Emily W. - |Recommended: YesGreat living experience — I’ve loved living in the apartment for the last 2 years, the little repairs that I have needed were always fixed within 24 hours of submitting a work order. My packages were also delivered to the office kept safe. The pool is an amazing amenity in the summer. My unit was completely redone prior to me moving in was spotless. all of the staff has been so friendly helpful throughout my entire stay, I’m very sad to be leaving.
response from property -Emily, We appreciate that you took the time to post this review. We're very glad that you appreciate the members of our staff and maintenance. We work hard to hire professional and friendly employees to meet our residents' needs and for future residents as well. Warm regards, Ridge View Apartments Management Team
submitted by Louisted F. - |Recommended: YesRidge View Is Our Happy Place — My family and I have been here a long time. I am a very picky person about everything and all I can say is that Ridge View never disappoints. The front office is friendly and outgoing, maintenance is always on top of things and the amenities we have here are just amazing. We have been really happy here and would recommend everyone to come check them out Way to go Ridge View
response from property -Louisted, Thank you for your review. We're very glad that you had a good experience with our maintenance team. We work hard to handle all maintenance requests in a timely manner. Best wishes. Ridge view Apartments Management Team
submitted by Candice F. - |Recommended: YesAmazing Apartment, Perfect Location — My family and I have lived here for a little over ten years and I can honestly say we’re extremely happy. You would have to be to stay in apartment that long Maintenance is always on point and there when you need them. The management team front office is absolutely amazing and go above and beyond to make sure you’re happy. Our neighbors are friendly and respectful. We have nothing but good things to say about Ridge View Come check it out yourself
response from property -Candice, Thank you for your review. We're very glad that you trust our maintenance team to take care of your needs! We work diligently to respond to all maintenance requests professionally and promptly. Warm regards, Ridge view Apartments Management Team
submitted by Kris W. - |Recommended: NoPro and Cons — Its mostly a quiet neighborhood...closer to first building is better near whitnall. The property is too DARK. Mail box area needs a light too. One bed rooms are small. There are very few amenities...My apartment is drafty...its terrible. My heat is electric and very expensive. My floors are cold in winter..bathroom is cold..it cant keep heat on in bathroom all winter.. Some outside locks stick..security doors. So, if someone was chasing u, ur done. There is a cleaning property mantance issue for tears...there is broken glass on the entrance for months...no landscaping. Not beautiful. They just cut trees down.. i bought my own mulsh for the mess the concrete layers left last year. All the projects take FOREVER. Like we are the 3rd world Fudiciary property. Just forgotten about like a ghetto...there are neighbors who let their dogs poop everywhere and leave it there fir all to see. Snow removal system sucks...having to move your car for fifty million times...and the steps and landing are the real issue. Ice...salt...regularly, It should be done not by the residents. Window cleaning project...some buildings didnt get there windows clean...because winter started...see 3rd world system, Ac..leaks water in my apartment when it rains. Upstairs neighbor has feet like an elephant I can hear sex sounds so loud...no one ever made sex so loud..not even a family that msde two babies above me...its anoying More cons my view is zero...a parking lot. The washers and dryer are dirty...and the dryers dont dry your clothes Its frustrating and unsanitary . The building needs new machines...not in the next 5 yrs. We need new machines now. The grass is pulledup like every year for some reason.. With every new manager... The office has huge turn over..why Housekeeping could be better.. Pros..free parking, great location to any where..rent under 1000...but it keeps going up w every renew and no amenities. Office staff listens.
response from property -Hi Kris, Thank you for taking the time to post your review of Ridge View Apartments. We are sorry to hear that you are not enjoying your experience with us and we value your feedback. We will look into the concerns you have expressed. Should there be anything we can do to assist you, please do not hesitate to contact our management team at Ridge View Apartments.
submitted by Stephanie W. - |Recommended: YesPleasant, comfortable, incredibly well-managed -- an all-around lovely place to make a home. — I've lived in a lot of apartment buildings, and this building has THE BEST management of any apartment building I've ever lived in The office staff are fabulous. Super friendly, super competent, always going out of their way to help. I can't believe what a difference it makes to have such a wonderful staff here, compared to other places I've lived. Everyone I've interacted with is always so very nice and extremely helpful. Special mention to Heather, the manager, and Candace, the assistant manager, both of whom I've interacted with a lot and they go above and beyond every time. A big round of applause to the maintenance staff too. Putting in a request is a snap online, and they always respond amazingly fast and get things taken care of right away. Yellow jackets building a nest on my balcony Taken care of the next day. I've had to call the after-hours line too for a plumbing misfortune, and someone came out at 10pm on a Friday to fix my toilet -- friendly, pleasant, done in a snap. The complex is a very pleasant place to live in general. Very clean, no pests, well-maintained, and a good roomy layout to my apartment with plenty of storage space. Centrally located, but enough greenery to feel like I'm out of the city. Great amenities -- I'm not much one for swimming in the pool but I use the gym and business center all the time. Attentive and communicative staff. Other people I've met here have lived here for many years, and I can see why. I was thinking about only staying here a year before house hunting but now it's really become a home, and I love my apartment so much that I've decided not to leave anytime soon.
response from property -Thank you so much for posting this review, Stephanie. We are very proud of our staff and delighted to hear you enjoy them too. We strive for all of our residents to enjoy their time with us.-Ridge View Apartments Management Team
submitted by Anita W. - |Recommended: YesWe are very pleased living here. — I would recommend these apartments to anyone. I feel comfortable and safe here. If there are any maintnence problems it is taken care of promptly. My husband loves the pool.
response from property -Thank you for your review, Anita. We are pleased to hear you have enjoyed our community and would recommend us to others. We take pride in our maintenance team and the amenities we offer. We appreciate the feedback. Best regards, The Ridge View Apartments Management Team
submitted by Yasmina A. - |Recommended: YesThanks — thanks
response from property -Thank you for your review Yasmina! - The Ridge View Apartments management team!
submitted by Maitlan S. - |Recommended: YesClean, efficient, and a kind community — Ridgeview is a fantastic apartment complex There is always parking in front of the building I live in, the grounds are always clean and even during construction, they keep you updated and do not make demands that cannot be met. The staff does a great job with maintenance which is rare something breaks and is a friendly face driving around. My neighbors are all extremely polite and I enjoy the community that seems to be present. I was worried being on the second floor I would hear my upstairs neighbor but I truly don't hear a thing My only issue is the placement of the AC unit really only hitting the living room and kitchen, but the fact I have an AC unit, clean in building laundry facilities, a dishwasher, and plenty of storage makes this a minor issue. I am getting double the space, parking, more amenities, more friendly faces, and overall better living arrangement for far less money than I did living on the lower east side, all while being a short distance from downtown Love Ridgeview and cannot recommend them enough
response from property -Hi Maitlan, Thank you for the 5-star review. We are happy to hear you are enjoying our community. Please contact our Residents First Satisfaction Manager at 414 274 8250 or email residentsfirst@fred-inc.com to tell us how we can continue to improve in our community. The Drexel Ridge Management Team.
submitted by Maribeth R. - |Recommended: YesGreat location — I enjoy living here because it's close to the freeway and minutes away from great restaurants and shopping.
response from property -Maribeth Thank you for your review. We are so glad to hear that you are having a great experience and enjoying your home. -The Ridge View Apartments Management Team.
submitted by Donna R. - |Recommended: YesITS BEEN NICE LIVING HERE HEATHER HAS BEEN GREAT. — It doesn't take long to know neighbors, feels homey, safe, friendly. Staff seems to care about comfortablity, and other concerns you may have. Is been nice so I renewed my lease for me and my daughter
response from property -Thank you for your review, Donna! We are elated to hear that you've renewed your lease so you can continue your residency with us at Ridge View! Please let us know what we can do to earn your final star. -The Ridge View Management Team

The views and opinions expressed herein are solely those of the original authors and other contributors. These views do not reflect the views of "Ridge View Apartments", its owners, managers, agents, employees or content providers. No representation or warranty, express or implied, is made or given by "Ridge View Apartments", its owners, managers, agents, employees or content providers regarding safety, accuracy, completeness or suitability of the information or material expressed herein for any particular purpose